FAQ Listing
How do I run a control test?
Please contact us to check your meter’s condition.
When and why is it helpful to test with a control solution?
Performing a control test lets the user know the meter and test strips are working properly. Perform a control test when:
You open a new test strip box
You left the test strip container open
You think the test strips are damaged
You want to check the meter and test strips
The test strips were stored in extreme temperatures, humidity, or both
You dropped the meter
Your test result does not match how you feel
You want to check if you are performing the test correctly
Can I use an expired test strip?
No, check the use by date on the test strip container. Do not use test strips past the use by date.
Can I use a test strip from another Accu-Chek system in the Accu-Chek Performa blood glucose meter?
No. Accu-Chek Performa blood glucose meters are designed exclusively for use with Accu-Chek Performa test strips.